Bummer! Did something not work out?
At PRC we hunt long and hard for unique pieces that we want you to make some noise in! But, sometimes things look different than you imagined and we get that, but please carefully read below!
Items must be unworn, unwashed, undamaged, and returned within 14 days of purchase. Items must be clean with no markings, makeup, animal hair, or sign of wear. If items returned are not in acceptable condition or not within the time restraint, items will be shipped back at customers expense without a refund. When returning your item, please send item back with note stating your name and the order number. Customer is responsible for cost of shipping the return.
Exchanges may be made if items are unworn, unwashed, undamaged and sent back within 14 days of purchase. Exchanges are only accepted if customer needs a different size of the same previously purchased item. Items must be clean with no markings, makeup, animal hair, or sign of wear. If items sent are not in acceptable condition or not within the time restraint, items will be shipped back at customers expense without a refund. To exchange for a different size, please send item back with note stating your name, the order number, and desired new size. Customer is responsible for the cost of shipping the exchange.
Purple Riot Co is NOT responsible for your lost or stolen packages. We are happy to resend tracking on orders but that's it! Please contact USPS with your questions.
KEEP YOUR TRACKING!
Why wouldn't you keep it? It's the most exciting part! Whether you are ordering or exchanging, it's an exciting time--don't delete your emails!
ALL SALE ITEMS ARE FINAL SALE
Orders will be shipped within 3-5 days after the order is placed. Chill girl, it's coming, we promise. All orders are shipped Monday-Friday through USPS--so check those mailboxes! Orders placed over a weekend or a holiday will be processed the next business day. Currently, because we are a small business we are only shipping within the United States--but stay tuned!
Contact PRC about all returns & exchanges